Terms of Service
These terms are an agreement between you and VodMuse (“VodMuse”, “we”), for vodmuse.com, the VodMuse app, and the VodMuse connector for AI assistants (together, the “Service”). By creating an account or using the Service you agree to them. If you don’t agree, don’t use the Service.
1. What VodMuse does
VodMuse uses automated software, including AI, to find moments in stream recordings (“VODs”) you point it to and turn them into short vertical clips with captions, titles and post text. Results are produced automatically and can contain mistakes: check every clip before you post it.
2. Who can use it
You must be at least 13 years old. If you’re under 18 (or the age of majority where you live), you may only use the Service, and buy anything, with the permission of a parent or guardian, who agrees to these terms for you. You’re responsible for your account and for keeping your password safe.
3. Your content and permissions
You may only clip videos you have the right to use: your own streams, or streams whose owner allows it, for example through a clipping campaign that authorizes clips of that creator. You are responsible for following the rules of each campaign and platform (Twitch, Kick, YouTube, TikTok, Instagram and others) and for everything you post. We don’t check whether you have permission.
You keep whatever rights you have in the videos you submit and the clips you get. You give us permission to process them only to provide the Service (downloading, analysing, rendering and storing them as described in our Privacy Policy).
4. What you may not do
- Clip content you have no right to use, or use the Service to infringe anyone’s rights.
- Make content that is illegal, sexually exploits minors, harasses people, or impersonates someone.
- Create accounts in bulk, share accounts to get around limits, or abuse free minutes.
- Interfere with the Service, try to get around its limits or security, or resell it without our written permission.
We may suspend or close accounts that break these rules.
5. Stream minutes, plans and payments
- Stream minutes. Each job uses stream minutes for the part of the stream analysed. Minutes are reserved when a job starts; minutes a job doesn’t use, and all minutes of a job that fails, are returned.
- Free trial. New accounts get 60 free minutes, once. Free-trial clips carry a small VodMuse watermark. If you buy a plan or top-up, clips from the previous 30 days switch to copies without it.
- Plans. Starter ($9.99/month, 10 hours) and Daily ($19.99/month, 25 hours) renew every month until you cancel. Unused plan minutes carry over for one month, then expire. You can switch plans or cancel anytime from “Manage” in the app; a cancellation takes effect at the end of the month you’ve paid for.
- Top-ups. Top-up minutes ($5 for 2 hours) don’t expire while your account is open.
- Prices and taxes. Prices are in US dollars and include any sales tax or VAT that applies where you are: you pay the price shown. Your bank may charge a fee for paying in another currency. We may change prices; changes to a plan apply from your next renewal after we tell you.
- Who sells to you. Payments are handled by Stripe. For most purchases, Stripe (through its Link service) is the merchant of record: it sells the purchase to you, charges your card, collects tax and handles payment support. Stripe’s own terms apply to the payment.
- Refunds. Payments are generally non-refundable, except where the law gives you a right to a refund or as Stripe or we decide in a particular case (for example, within 60 days of a purchase). If a payment is refunded or charged back, the minutes it added are removed from your balance, and a chargeback ends your plan.
- Minutes have no cash value and can’t be transferred.
6. No earnings promise
VodMuse makes clips. It does not run clipping campaigns, pay you for views, or promise you any views or income. Any figures on our site are examples only: most clips earn little or nothing, and what you earn depends on the campaign, the platform and your own posting.
7. Keeping your clips
Clips and uploaded videos are kept for 30 days after a job finishes and then deleted. Download anything you want to keep.
8. AI assistants
If you connect VodMuse to an AI assistant (such as Claude or ChatGPT), the assistant can start jobs and read your clips on your behalf, using your minutes. The assistant is provided by another company under its own terms.
9. Changes and availability
We may change or stop features, and the Service may sometimes be unavailable. We may update these terms; if a change is significant we’ll tell you by email or in the app before it takes effect. Using the Service after that means you accept the new terms.
10. Ending your account
You can stop using the Service and ask us to delete your account at any time by emailing support@vodmuse.com. We may suspend or end your access if you break these terms or to protect the Service or others. Unused minutes are lost when an account is closed, except where the law says otherwise.
11. Disclaimers
The Service is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including that clips will be accurate, suitable for any campaign, or free of errors.
12. Limits on liability
To the extent the law allows, VodMuse is not liable for indirect or consequential losses, lost earnings or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that can’t be waived.
13. Law
These terms are governed by the laws of the State of California, and disputes go to the courts of California, unless the law where you live gives you the right to use your local courts.
14. Contact
Questions about these terms: support@vodmuse.com